CUDA installation Error

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amarender
Posts: 2
Joined: Fri Jan 22, 2021 3:37 pm

CUDA installation Error

Post by amarender »

I've been trying to install LuxRender for awhile now, but keep running into the same issues. I get two errors each time I try to enable the add-on.
First: This CUDA error
error_1.PNG
error_1_blender.PNG
Second:
error_2.PNG
I've tried this both with luxcore 2.4 and 2.5 beta. I've also tried it on Blender versions 2.8, 2.9, and the most recent 2.91.2 (after reinstalling).
I've updated my graphics card. I have Visual C++ Redistributable Packages for VS 2017 and Intel C++ redistributable installed. I've got an AMD Ryzen 5 3600 6-Core Processor and a Radeon RX 5500 XT GPU.

Luxcore 2.4 works on my home pc (intel 7 and intel integrated graphics) but does not on my work pc, where I really need to get my renders done. Please help, I'm at a loss for what to do.
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Dade
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Posts: 5675
Joined: Mon Dec 04, 2017 8:36 pm
Location: Italy

Re: CUDA installation Error

Post by Dade »

amarender wrote: Fri Jan 22, 2021 3:58 pm I've got an AMD Ryzen 5 3600 6-Core Processor and a Radeon RX 5500 XT GPU.
It is a CUDA error but you seem to not have a NVIDIA GPU. You may have NVIDIA driver installed (from a past GPU now removed ?): just remove the unused NVIDIA driver.
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amarender
Posts: 2
Joined: Fri Jan 22, 2021 3:37 pm

Re: CUDA installation Error

Post by amarender »

Dade wrote: Fri Jan 22, 2021 4:24 pm
amarender wrote: Fri Jan 22, 2021 3:58 pm I've got an AMD Ryzen 5 3600 6-Core Processor and a Radeon RX 5500 XT GPU.
It is a CUDA error but you seem to not have a NVIDIA GPU. You may have NVIDIA driver installed (from a past GPU now removed ?): just remove the unused NVIDIA driver.
That was exactly the problem. Used Device Manager to find the hidden driver and uninstall it. Thank you so much!
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