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Activation problem with V 2.3
Posted: Fri Mar 27, 2020 9:24 am
by Rebo2000
Hi there,
I have a problem with the new version of LuxcoreRender V2.3. Installation works fine, but when I try to activate it I get the following error:
Code: Select all
Traceback (most recent call last):
File "/home/toni/Blender/blender-2.82a-linux64/2.82/scripts/modules/addon_utils.py", line 351, in enable
mod = __import__(module_name)
File "/home/toni/.config/blender/2.82/scripts/addons/BlendLuxCore/__init__.py", line 23, in <module>
raise Exception(msg + "\n\nImportError: %s" % error) from None
Exception:
Could not import pyluxcore.
ImportError: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.25' not found (required by /home/toni/.config/blender/2.82/scripts/addons/BlendLuxCore/bin/pyluxcore.so)
My System is Linux Mint 18.3 Sylvia 64 Bit, Kernel 4.4.0-150-generic x86_64, Mate 1.18.0
Blender Version is 2.82a
any thoughts ?
Re: Activation problem with V 2.3
Posted: Fri Mar 27, 2020 11:55 am
by Dade
Rebo2000 wrote: Fri Mar 27, 2020 9:24 am
any thoughts ?
The glibc version required by the binaries is not available on your system. I don't know Mint distribution and if you can install the required version otherwise compiling directly from the source may be the only solution.
Re: Activation problem with V 2.3
Posted: Fri Mar 27, 2020 3:03 pm
by alpistinho
Mint is based on Ubuntu.
The 18 release is still based on Ubuntu 16.04, if I'm not mistaken.
Re: Activation problem with V 2.3
Posted: Fri Mar 27, 2020 3:32 pm
by Dade
alpistinho wrote: Fri Mar 27, 2020 3:03 pm
Mint is based on Ubuntu.
The 18 release is still based on Ubuntu 16.04, if I'm not mistaken.
I think you need at least an Ubuntu 18.04
Re: Activation problem with V 2.3
Posted: Wed Apr 22, 2020 3:14 pm
by Rebo2000
Ok, I installed a new system and a new NVidia Card... and got new problems :
Code: Select all
Traceback (most recent call last):
File "/home/toni/Blender/blender-2.82a-linux64/2.82/scripts/modules/addon_utils.py", line 351, in enable
mod = __import__(module_name)
File "/home/toni/.config/blender/2.82/scripts/addons/BlendLuxCore/__init__.py", line 23, in <module>
raise Exception(msg + "\n\nImportError: %s" % error) from None
Exception:
Could not import pyluxcore.
ImportError: libOpenCL.so.1: cannot open shared object file: No such file or directory
No idea what to do.
My system is Linux Mint 19.3 Mate, Graphic is NVidia GTX 1660 Super and the Driver is 440,82
Re: Activation problem with V 2.3
Posted: Wed Apr 22, 2020 3:21 pm
by Dade
Rebo2000 wrote: Wed Apr 22, 2020 3:14 pm
Ok, I installed a new system and a new NVidia Card... and got new problems :
Code: Select all
Traceback (most recent call last):
File "/home/toni/Blender/blender-2.82a-linux64/2.82/scripts/modules/addon_utils.py", line 351, in enable
mod = __import__(module_name)
File "/home/toni/.config/blender/2.82/scripts/addons/BlendLuxCore/__init__.py", line 23, in <module>
raise Exception(msg + "\n\nImportError: %s" % error) from None
Exception:
Could not import pyluxcore.
ImportError: libOpenCL.so.1: cannot open shared object file: No such file or directory
No idea what to do.
My system is Linux Mint 19.3 Mate, Graphic is NVidia GTX 1660 Super and the Driver is 440,82
Your OpenCL installation is likely to be missing or broken. Try to run LuxMark first, if it doesn't work, try to re-install your GPU driver and/or OpenCL ICD.
Re: Activation problem with V 2.3
Posted: Wed Apr 22, 2020 3:43 pm
by Rebo2000
Thanks for the push in the right direction @dade
I fixed the problem with
Code: Select all
sudo apt-get install ocl-icd-libopencl1
...if someone has the same problem
