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video card not recognized

Posted: Mon Oct 22, 2018 5:09 pm
by modhob
I had everything working but changed my video card from gtx 480 to gtx 690 now i get 'retain 'error' when I try to render with luxcore.

i tried deactivation/remove from the uninstall docs and then installed it again but still no go. It can't find any active GPU devices, even when I try 'update list'. I know the card is running, I see it under device manager, etc.

Re: video card not recognized

Posted: Mon Oct 22, 2018 5:59 pm
by mib2berlin
Hi, please add your system specs, OS, driver version and so forth.

Cheers, mib

Re: video card not recognized

Posted: Mon Oct 22, 2018 6:35 pm
by Dade
Try also to run LuxMark, it is the most simple and stand alone OpenCL test you can run.

Re: video card not recognized

Posted: Mon Oct 22, 2018 7:04 pm
by B.Y.O.B.
Make sure you have the latest drivers installed.

Re: video card not recognized

Posted: Tue Oct 23, 2018 4:31 pm
by modhob
updating the drivers fixed it, thx.